Thank you for shopping with us!

If you're not completely satisfied with your purchase, you may return it within 14 days of delivery for a refund of the product cost. Original shipping charges are non-refundable.

Due to the nature of the sale and our guaranteed shipping time, orders can only be canceled if they have not yet shipped. Once an order is placed, it cannot be modified, including adding or removing items.

PLEASE NOTE: Return shipping cost is the customer’s responsibility unless the item is damaged or defective. We recommend using a trackable, insured shipping method. SallyeAnder is not responsible for returns that are lost or damaged in transit. Refunds will be issued to the original payment method once we receive the returned item in its original condition.

To start a return, please contact our customer service team at connect@sallyeander.com—we’re happy to help!